HP Redemption Cell — Dispatching my offer claim very late, out of 5 items 3 received one in transit and one not dispatch yet.

Sir/madam, i really dissatisfied with servive of hp redemption cell. i bought a new hp laptop and offer associated with it are a blutooth speaker, a hedaset, antivirus, warrenty extention and bulgary insurence against payment of Rs2500.i had paid the money in time, as per instruction from hp red cell my order has to be received on 11 nov 2016.i had received warrenty extention, bulgary insurence and antivirus, but headset is in transit mode and blutooth speaker S6500 has not dispatched yet.my redempton code is 90274617.