Hp — Replacement of Cartridge

Address:

New Delhi, Delhi, 110059

I have purchased 2 nos cartridge from Prompt Stationers, Janakpuri on 3rd Oct 2015. But it was not working then I have called him (Prompt) & tell him all the issues. They told me to submit the cartridge to HP service centre at Jabil, Rajori Garden. Then I have submitted the cartridge at Jabil Service centre on 3rd Oct 2015. They gave me receipt & told me that they will replace my cartridge within 3-4 days. Now I am trying to call them so many times but they are not responding ([protected]; [protected]; [protected]). Please solve this issue & replace & return our cartridge. Invoice & Service call report has been attached for your reference.