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[Resolved]  Hp — warranty issues

I purchased a hp pavilion x360. The billing date is 31st of march 2020. The warranty of the product should be of one year but it is showing that six months is left and six months has been exhausted. This means that the product was active before i purchased it. Please do the needful to resolve this issue.
The model of my product is hp pavillion x360 convertible 14-dh1010tu
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Complaint marked as Resolved May 9, 2020

Complaint Status


[Apr 07, 2020] HP India customer support has been notified about the posted complaint.
Verified Support
HP India Customer Care's response Apr 08, 2020
Hello Khushi,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number, HP unit's serial number and invoice copy along with the review link.

I'll get the issue fixed asap.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit the HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support
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