HRTC — Bus driver sleeping while driving & misbehavior of conductor

Address:

Kangra, Himachal Pradesh

I travelled in hrtc bus no hp53a-1969 pertaining to baijnath depot (Hp) originating from lad bharol to new delhi on 16 jun along with family vide ticket no bd 436401, 436402. At una (Hp) driver changed, bus was fully overloaded upto chandigarh. From chandigarh enroute to new delhi, i observed many times driver was sleeping while driving the bus and on the straight road high way he was applying break to the bus and bus was in zig-zag movement .Many times he washed his face and also stopped the bus got out side but no use. I asked the driver and he accepted for sleeping, also i requested the driver stop for half an hour for fresh him self and drive the bus, it was the matter of life of innocent passenger. I reported to conductor, his reply was that his duty is to look after the ticket and not responsible for other work, i asked for phone no of rmo, no response. His behaviour with the passenger was so rude that cannot be explained.
I requested hrtc management please directive the driver and conductor for safe driving and good behaviour and donot play with the life of innocent passenger. Also requested that tea brake time hotel has no toilet facilities for ladies.