HTC — Complaint Against HTC 820

Address:

Thane, Maharashtra

Dear HTC Team, Hi, this is sanjay sharma and I have the HTC Desire 820. Since over a TWO month I’m facing problem which is given mention below details. Problem:- 1. Over Heating (While using time my phone temperature goes more than 50 – 55*c and afterward switch off.) 2. Slow Charging (To get 100% it take 7 – 8 hours.) 3. Auto Lock (Screen get some time auto lock automatically while playing video as well as playing games.) 4. Battery Darning Fast. 5. Voice listening problem (while using ear phone as well as without ear phone). Previously Ticket No. for HTC Desire 820:- 15INA[protected] Current Ticket No. for HTC Desire 820:- 15INA[protected] As per our last discussion with customer service team I have submitted my phone in Dadar Service center. After repairing still my issue is not resolved since day one when I get back my head set from service center as well as now I’m facing one more issue while using me ear phone or while using without ear phone I’m not able to listening properly… Last time I have submitted my head set that time they keep my headset for 10 days after wards they only do the factory reset and given back to my…. I’m sharing my previously DOA letter as well as my mobile bill and mobile submitted receipt etc… You can see clearly that since day one while buy my headset from store I’m facing problem again and again. And even this is my third head set... This is to informing you that pls pls provide proper solution for my headset otherwise pls replace asap…. B’coz I’m troubling to much since day one… if you not resolving my issue then I’m defiantly put this issue in consumer form… I have mail so many time but not a single time I’m getting revert form HTC team….. Regards, Sanjay sharma, Mumbai-HO [protected] / [protected] [protected]@rediffmail.com