[Resolved]  HTC — Complaint - Need Money Back

Address:

New Delhi, Delhi

Hi, Mistake of my life began on 26th Oct'14, when i stepped in Spice outlet (Kamla Nagar) to purchase the so called HTC Desire 816G. I bought this phone at a sky high price 18, 300 Rs, infact i was more incline towards Sony Xperia C3 but at the end moment decided to commit a blunder & took HTC Desire 816G. Have started facing the trouble since first day of my buy but then i thought that rather making a complaint i should give some time to this phone & observe the performance. End results made me end up marking this mail. I tried all bend over backwars but deficiency in something which can't be revamp just observing & giving some time to it. Its you only who can re-work on it & make it better (at least workable again). Keeping this feedback in consideration you should buy back this model to save the customers from having such inconvenience. I am facing the below mentioned horrible issues with this gadget ... the COST, BRAND & QUALITY doesn't go hand in hand :- Phone touch is not at all effective, sometimes touch doesn't even respond. Lag time is also becoming a neck pain for me. Then i had added a additional memory card of 16 GB keeping the fact in mind that less memory could be a reason for this disaster response time. Now 8+16 GB doesn't help ??? Battery is so bad that it gets drain out in no time. So called 13 MegaPixel camera is actually 8 MigaPixel only, that what i got to know when i tried to explore more into this gadget. 8 MP camera this is very much evident & clearly mentioned in the settings option of camera. HTC is fooling their customers. Such a big company & this category of inferior product ... Was never expected. I wants to surrender this phone due to the inferiority of product & wrong specifications which are mentioned on your eye catchy packing/box. I need 100% cash back + compensation for the hassle which i had. Pls do revert within 24 Hrs else i will be forced to escalate it at every possible level to all concerned person who can help me in getting the justice & my money back. IMEI1 : [protected] IMEI2 : [protected] Model : HTC Desire 816G Invoice Amount : 18, 300 Purchased from : Spice outlet Kamla Nagar Purchase Date : 26th Oct'14 Regards Atul Sota [protected] [protected]