HTC — Defective HTC desire 626G+ Dual Sim Sold

Address:	Mumbai City, Maharashtra, 400070
Website:	htc.com

I have bought a HTC desire 626 G+ dual sim mobile from CROMA on September 2015. After few weeks I have seen the defective nature of the switch Off Button & Volume Button. On reaching the HTC servicing Center they fixed the issue in a week & it was told if it repeat they will replace the mobile with newer one. Now I have the same issue & service center at thane confirmed the same once I been there. The mobile has no Physical damage & working fine condition. It goes to SAFE mode because the volume button not function properly. After escalation HTC offered me a refurbished mobile(not sealed Pack & used) from the servicing Center. I feel this is a cheating & unethical business they are doing. selling a Defective mobile & harassing consumer to run behind the Service center & then offering a replacement mobile which is used & repaired.