[Resolved]  HTC — Having problem with my new htc desire 516 mobile phone since the day it was purchased

Address:

Kolkata, West Bengal

The first mobile phone i ever pruchased was a htc p 3400 the PDA phone from htc. Since then i have purchased many htc phones. This time i purchased two htc phones one to be gifted to my mother the other one to dad. The dad's phone htc desire 700 dual is working fine, but the other phone htc desire 516 that i purchased for mom has not been working well since the first day. The problem with it is that it shows battery full charged when put to charge and then in a maximum of 30 minutes if gets shut down due to low battery. I faced this problem from the very first day. I went to The Mobile Store in kankurgachi, Kolkata from where it was purchased. At first they said sir battery would be bad so lets change it, we tried that even it didnt work, though i need not do that as i have purchased a new phone and if it shows problems from the first day the company must replace it. Its been over 2 weeks since i purchased the phone either the mobile store person or your htc service centre has been keeping the phone and i have not received any update on it. SInce the phone was bad from the first day i would not get it repaired and i want a new replacement of it. HtC being sucn a big company i expect it to act fast, as my mom is without phone from past two weeks.