| Address: | Bangalore, Karnataka, 560068 | | Website: | www.htc.com/in/support |
Hi, I had purchased HTC 820q mobile on 10th Sept. 2015. On 28th Oct 2015 mobile display stopped working, display was black. I had given for servicing on 29th Oct. 2015 at TVS Electronics LTD, Jayanagar Bangalore. Reference number for Technical support is Q6S[protected]. I got the sms from the service center on 31st OCT that device is ready for delivery. But when I gone there, They said they didnt received the device, after two visit at service center. At third visit when They return my mobile, but when I looked at IMEI number that was not matching. After doing inquiry they said this is swap mobile, your mobile cant be repair. So Service center gave swap mobile..they said its new mobile. But after taking to home, I found mobile condition was old. camera was not working. image were blur...I have got cheated there...I found there were many customer had same kind of issue..
My request is return my original mobile. Otherwise I will take this case in consumer court.
Anil Maurya
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When I called him.. He asked me again what is amount they mentioned for returning.
Second question: What is the balance in account
Third question: insert the card and select the more option...and let them to know the what option are there..
I got the doubt there..and I was knowing they are fraud...I didnt gave any information..person got frustrated and started abusing suddenly.
I have raise FIR against this number.. Soon they person will get lesson.