HTC — I am without phone since I bought it.

Address:

Mumbai City, Maharashtra

I bought my new phone htc desire 826 on 02/5/2015 from oberoi mall croma. Within 15 days touch pad was not working. I submitted my phone at htc service center at thakarr shopping mall borivali west. They took 15 days to replace my phone. After 15 days of replacement the touch pad stopped working again and they told me its a new phone but it was not a new phone but a used phone having someone else photos in the gallery I think this is a fruad happend. Later again I went to service centre they said again it will take 15 days so I consulted croma they assured me it will be done asap. I have submitted my phone at croma oberoi goregaon on 28/ 06/2015 and till i have not received any response from them, I am without phone since then. I have bought phone on 02nd of may and its with service centre for more than a month, I think i took a wrong decision of buying HTC phone.