HTC India — Behaviour of service centre personal

Address:

Lucknow, Uttar Pradesh, 226001

Dear Sir,
I have deposted my HTC Desire 626 dual sim mobile set for repiar at HTC authorised service centre TVSE Badshahnagar crossing, Mahanagar Lucknow on 20.06.2017 ticket No. [protected]. I received a message that my handset is ready for delivery. I call to may times to service centre on registered phone No.[protected] for confirm delivery time but no one receive phone call. At last I reached service centre on 22.06.2017 at about 5:45 pm after travelling approx 130 km distance (Hardoi to Lucknow) for reveive my mobile but no one attend me at cervice centre and he told me to come tomorrow. I request to listen me but he treat very crudely and told to come tomorrow which was very difficult for me. I complaint him for non receiving of phone calls then he told that no one is free to attend phone call.
I thank this is not way of customer satisfaction. Please take this matter seriously and take necessary action against person responsible