HTC India — hands free replacement

Address:

400096

In have purchased htc 828 this year and my handset and handsfree is under warranty of 1 year...
When i met your one of the service centre located in malad west mumbai to replace my handsfree they told me to to wait for 3 days as they dont have the same in stock... Again i went to replace after 4 days the same story... What do you think a customers have free time to visit your store and easte almost 2 to 3 hours in your centres... This is how htc provides service after sale...

Need a clarification on this asap... Or else the case will be escalated on social media aswelll...

Regards...