HTC India — HTC service

Address:

New Delhi, Delhi, 110027

Hello every user of htc mobile. This is to inform that htc has the super pathetic service we have ever experienced. Remember I am not talking about any specific handset nor any specific service center. Htc is not able to satisfy their customer in terms of mob and services.

htc dont have their own service center in India. They have just outsourced their service center to HCL, TVSE and customer service department to Convergys BPO. You will never get any htc employee in their service center to listen your problems, forget about resolution.

I have submitted my 6 months old handset M8 to tilak nagar service center, New Delhi. They have submitted for the service and its been more than 45 days i am not getting any resolution nor the confirm date when i can receive my phone. They only have one answer PARTS NOT AVAILABLE. The same mail i am going to send to APAC and country head with phone submission receipt.

Never ever buy htc mobile because it will be headache for you to run for the service.

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