HTC India — Repair

Address:

Ajmer, Rajasthan, 305801

Sir
Today i submitted my htc desire 826 mobile with imei number [protected] at udaipur service center for same issue like charging, battery backup and become hot while charging and calling .
i am using this mobile since one year and i am very unhappy from this device.from last 12 months this device making some problems like long charging time, battery backup and heating problems. already I have complained 10-15 time.
i have share my problems with htc customer care about 13-14 time and also submit my device 5 time in one year at service center, You had my mobile in last year about 75-90 days for repair but nothing good. last time i submitted my mobile at udaipur service in warranty period and after that i complained because device not repaired and customer care told me to resubmit device in 3 month for same problems and we repairs device free of cost but udaipur service center told me that your mobile is out of warranty and will be charged for same issue. please help me. i dont want to pay any charges for same issue thats frequently coming from last 4 time service. please help me.
please check this device previous service record.
IMEI [protected]
Ticket number [protected].
mobile number [protected]
mail id [protected]@gmail.com

finally i hope you will help me.


thanks