HTC India — Trouble in HTC DESIRE 820S

Address:

Ludhiana, Punjab, 141001

Dear Sir/Mam,
I had purchased HTC Desire 820S 16GB on 20.04/2016 with invoice no 44532/2016-17/3161
From past few months i have been experiencing lot of troubles in phone. It gets overheated, Battery Back up is very poor that battery drains in less than 2 hours, processor hangs oftenly. I made a complaint a month or two back at your service centre in ludhiana at ansal plaza. the phone was returned to me after 3 4 days saying that issue has been solved. They did nothing apart from just resetting my phone nut the problem is still persisting. I guess problem is with some hardware.The phone has become of no use for me. i regret investing a huge amount in this phone. never expected this from HTC. Kindly provide after sale services to your customers if you want to retain them. Please find a solution for me. Hoping for a quick action.

Thanks!

Paramvir
[protected]@gmail.com