HTC — My HTC Desire 820 still not repair and damage

junaid69786

from Delhi, Delhi

Address:

Bareilly, Uttar Pradesh

Hi Sir/Madam, This is regarding my HTC DESIRE 820 which I have submitted to bareilly service center on 7th August 2015. And I revived back on 2nd September 2015 but still my issue was not fixed and my both sim tray was missing and my mobile was damage, then I show him and again complaint to him. Then they call to Delhi service center and discuss about this issue then they again collect my mobile and said that your mobile will be replace within 10-15 days and gave me the receipt but not genrated the ticket no and when I called yesterday to customers support they asked about ticket no but I don't have.. Please help me out from this issue.. I am frustrated now.. When I am calling to bareilly service center they are not picking my calls. And I am 60 km away from there So please please help me out. I will be very thankful to you. Thanks and regards Mohd Junaid [protected]

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Comments

junaid69786

from Delhi, Delhi

They sent a mail that they will send my mobile soon.
But where I have submitted they promised that they will replace my mobile and give me a new mobile because it was damage from HTC care.
But now they are saying they will repair only and still repair in process.
I don't know why HTC taking long time more then 1 month to repair or replacement.
In other service center like Samsung and Sony they response within 7 to 10 days but if we talk about HTC service it's very poor very bad it's worst service.
I will never recommend HTC mobile phone to anyone.
Please give my mobile back as soon as possible in a better condition.
Thanks and regards.

Mohd Junaid
[protected]
Mobile HTC Desire 820
Ticket no 15INA[protected]