[Resolved]  HTC — Network issue

Address:

New Delhi, Delhi

I bought a htc desire 816 g on 14th oct 2014 and next day my wife asked me that why your number is not connecting is it off i looked at the phone and it was on and network is also full but no one cant connect to me due to some network problem in the device as i turned it off and on again it worked properly hardly for 5 hours and after that i tried to call someone but it i cant connect to him as screen showing dialling but turned to end call automatically for 10 tries and then again i turned it off and on and again it was working properly, I approched the dealer for the problem and he requested me to change the old sim with new one but the problem is still not solved. Then we approached the service center and they switched the phone off and on and returned the handset citing th t the handset is working perfectly fine. Are we mad to spend 18k for a faulty device. If yes then it is better to go for a second hand samsung or apple for better support. Behaviour and unacceptable emotions at the service desk are ridiculous. Kindly give me a wriiten apology letter from your end stating that HTC is a bull company and wont replace the faulty handset nd will also not refund the money. Do not forget to mention that you are beggars with with collar and ties. I have had enough with what you guyz have done for us. If you think that phone is correct than use the handset for 48hours and then cite what the issue is.