[Resolved]  http://www.indiangiftsportal.com — Showing diff picuter while taking order then replace with downgrade items

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.indiangiftsportal.com

Initially showing nice picture and at the time of dispatching people from indiagiftsportal informing that item is not in stock and new item arrived instead of older one and is good one. If we compare new with old then new seems downgraded item. I had booked gift and they cheated this way. When i cancelled order they said refund will take atleast 10 days. Now waiting for refund. They are updating reason on cancellation that "client has requested to cancel" instead of "item is unavailable as per order".

Never shop from "indiagiftsportal.com"
Was this information helpful?
No (0)
Yes (0)
Dec 21, 2017
Complaint marked as Resolved 
Indian Gifts Portal / Intermesh Shopping Network customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2017
Indian Gifts Portal / Intermesh Shopping Network Customer Care's response
Hey,
I am really sorry you had to go through this. This generally dosent happen but we do try our best avoid the errors. Generally the amount is debited back in the account in 7-10 working days. You will have to check with the bank. Now we wont be able to investigate this case but please give us this chance to restore our faith with IGP again. Please feel free to call us on[protected] or email us on [protected]@indiangiftsportal.com and we'll be happy to assist you.
Regards
Surabhi
Complaint comments 

Comments

I went to buy a toy for my baby at a Shop in kurseong - 734203 and they are charging 4 times more than the mrp. Is that even legal? To charge more than the mrp...there is no consumer court here to complain hence they've been getting away with it..how is this any different than robbery.. and to top it the lady was very rude..please help

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Gifts Portal / Intermesh Shopping Network
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    122
    Pending
    22
    Resolved
    88
    Indian Gifts Portal / Intermesh Shopping Network Phone
    +91 22 4343 3333 [Customer Care]
    Indian Gifts Portal / Intermesh Shopping Network Address
    A006, Kanakia Boomerang, Lower Basement, Chandivali Powai, Mumbai, Maharashtra, India - 400072
    View all Indian Gifts Portal / Intermesh Shopping Network contact information