[Resolved]  Huawei — fraud in purchase of huawei p 30 pro & huawei watch gt offer with amazon india

Address:

Mumbai City, Maharashtra, 400022

Order id: [protected]

I purchase the huawei p 30pro with huawei watch gt where there was offer going on on amazon as if we buy the huawei p30pro mobile with watch gt then we will get watch gt in rs.2, 000/- instead of rs.15990/- (Watch gt mrp), but while placing the order on 15 april, the total cart value was showing rs.87980/- instead of offer price rs.73990/-
So before placing order i contacted the amazon helpdesk on phone & he confirmed me that they are facing technical problem with the said offer currently, & he insisted me that go ahead & place order right now with full amount & within 48hrs i will received a mail confirmation about the extra money refund to my bank account through which i place the order, (I have call recording for the same conversion in my mobile), so i go ahead & placed the order for complete amount rs.89329/- (With one protective case)

After the same i constantly chasing with amazon india help desk four times on phone & twice on chat (I have all the proofs for the same) but still i haven't got the satisfactory answer from them. On my last call with amazon help desk they requested me to wait till 26 april for the next update from them which is exactly 12 days after placing the order, please note my return window for returning this product is closing on 25th april which is today i because of this i am totally hopeless.. Chasing with amazon india on my twitter & email too but no resolution yet...

I never expected such fraud from amazon india to whom i trusted from past years & place all my orders on their portal.

So today is 11 day after placing the order & still i haven't got my refund of rs.
13990/- from amazon india.

Below are the complete details for my order, expecting a strong action amazon india the such a fraud offers & duping indian customers on their trust.
Order date
15-apr-2019

Order #
[protected]
Ref no. [protected]

Order total
Rs. 89, 329.00 (3 items)
Seller - appario retail private ltd.
My email id = [protected]@yahoo.com