Bought honor holly 4 huawei, with the features clearly mentioning that it can be used on volte, that is it supports volte sim. However, i am facing terrible problem when my jio sim having volte features does not work. I have been following up incessisently with honor, who after having called from last one week, are now say that this particular handset does not support volte sim card, despite informing them that i have the box clearly stating that it can support volte sim. They are misleading the public in india with their innumerable advertisements that it is volte supported. They keep passing time and keep promising falsely that they will revert back, but to no avail. I want refund or volte enabled handset. This hand set was bought last month through amazon, for which i have all the relevant receipts. Such a big company is whilling time and not responding to my please time and again and needs to be exposed. Please would be glad if you could be of some help. Thanks
Dec 12, 2019
Updated by Dalip Singh Bought Honor Holly 4 Huawei, with the features clearly mentioning that it can be used on Volte, that is it supports Volte SIM.However, I am facing terrible problem when My JIO SIM having Volte features does not work.I have been following up incessisently with Honor, who after having called from last one week, are now say that this particular handset does not support Volte SIM Card, despite informing them that I have the box clearly stating that it can support Volte SIM.They are misleading the public in India with their innumerable advertisements that it is Volte supported.They keep passing time and keep promising falsely that they will revert back, but to no avail.I want refund or Volte enabled handset.This hand set was bought last month through Amazon, for which I have all the relevant receipts.Such a big Company is whilling time and not responding to my please time and again and needs to be Exposed.Please would be glad if you could be of some help.Thanks
Dec 13, 2019
Updated by Dalip Singh Hi Team.Despite innumerable traumatic calling to Honor India @HiHonorIndia on this 11th day and each call full of dead air, evasive replies and false promises from their customer service team, who are not willing to acknowledge their false advertising on the box that the handlet Honor4 is JIO Volte compliant.See Pic.Not even 1month passed since we bought this from Amazon online paying inr 6999.If we had known that this is fraud on us, we would never have gone ahead and bought it.It is an eye opener for those gullible customers like me who get convinced by false advertisements on their packings and boxes and then are made to suffer with no resolution to complaints on sights.I will not let go till I get my money back and will follow up non stop.
Thank you for your Email.
Honestly, it's now many days past since I had lodged my complaint to your Huawei Support Team in Germany. But simply they just ignored my every request and behaving very rudely with full of arrogance.
It was an accident that was viewed and witnessed by many people. But your Huawei German support and customer team blame this incident on my shoulder and refused to offer any help. If I would not have resisted, I could have lost my phone.
A few scratches appear on the back and front sides appear due to falling down my phone which I ask your support team to repair or to spare me a new device while this is under warranty.
I hope you will consider my request and forward it so that I can get some substitute help.
Thank you and hope to get some assistance from your side.
Sajjad Hussain
Mühlenstr. 22, 44145 Dortmund Germany