Claimed

Huawei Complaints & Reviews

huawei.com/in

1

Updated: Jun 16, 2024

Complaints 366

Resolved

52

Unresolved

314

So far, so good. Huawei is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Huawei will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Huawei

Having problems with Huawei?

File a complaint and get it resolved by Huawei customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Handsets

Huawei

Recently resolved complaints

View all complaints

phone hang and data transfer

fraud in purchase of huawei p 30 pro & huawei watch gt offer with amazon india

Mobile tower fraud

DA Claims not paid till date....

Mobile Phone Not Repaired

Most useful reviews

honor 7x battery draining issue

honor 9i screen broke

honor 6x - \"decryption unsuccessful\" displayed after plugged out from charger

Huawei watch gt3

Delay in getting phone under service

Featured stories

My mobile going for repair

Huawei reviews & complaints(366)

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I bought a HUAWEI Fit3 watch a couple of days ago and duly installed the HUAWEI Health App on my iPhone
The watch is a pretty decent piece of equipment and I was initially pleased with it even though it is pretending to be an iwatch!
However, the Health app is appalling to say the least. I would have thought that a large company such as HUAWEI would at least be able to have compatibility with other health and exercise platforms,...

Helpful

Found this helpful?

Write a comment

Plz return service of google playstore in huawei y7a phones...

Helpful

Found this helpful?

Write a comment

I dropped off my phone for repairs in October till to date I haven't received a revised copy for the repairs....

Helpful

Found this helpful?

Write a comment

Address: Delhi

I am purchase the watch huwaei gt3 in this watch you only give exercise mode please add some additional app which entertain us like other watch you does not give any thing in this expansive watch please provide update thank you...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Huawei Workmate X. Delivered in a reasonable time but with a French or Belgium AZERTY keyboard. Contacted customer disservice right away who do nothing. They escalated my case to a department that is uncontactable. No one knows anything. I am told I am in a queue but no one can contact them to find out how long an escalated case takes. I can't work with this foreign keyboard at speed, for my work as an author. I have deadlines to meet. Useless,...

Helpful

Found this helpful?

Write a comment

There have been some very annoying changes, especially the drop down menu that now has the notifications on a different section than the control panel so I have to constantly swipe between the two to see my notifications. Tgis is very unhandy and I wish I could switch back to the regular mode....

Helpful

Found this helpful?

Write a comment

Address: 18 ogbelaka street off sokponba road Benin City

My Honor 6x with Build Number: BLN-L24C567B378 . Does not support any of my country (NIGERIA) 4G band network .
Please help I still want to update the current Android Version 7 to Android 8.0...

Helpful

Found this helpful?

Write a comment

Address: 72-31-39 cyclone colony, Lalacheruvu

Plz provide to screen replacement...

Helpful

Found this helpful?

Write a comment

I Lost my phone how can i lock it so that the guy who get my cellphone can not use it. i still have the EMEI of that phone but dont know what to do to lock it....

Helpful

Found this helpful?

Write a comment

Address: House number 276 ward number 6 Majitha Amritsar

I use honor8x phone, but this device is very bad.within one month mice problem, after few months display problem and then no battery backup.I hate this product....

Helpful

Found this helpful?

Write a comment

Address: Marwari Patty, Alipurduar MDG Post Office

I have to change the front camera, case and display of honor 9i... No service center near me are picking up the phone. So, I cannot contact. I live in Alipurduar, West Bengal, pin code - 736121.

Please pick up my phone and do the same mentioned above....

Helpful

Found this helpful?

Write a comment

Address: 17 North 5th St, Tiruvannamalai/Tamil Nadu

My mobile sensor is not working properly. So I took a complaint but the complaint is not resolved till now (8 days). This is the worst customer support I have ever seen. Look like a irresponsible center. No one buy the Huawei products without knowing anything....

Helpful

Found this helpful?

Write a comment

Address: Dusseldort, Germany

I bought this above SmartPhone somewhere ending December 2020.

Due to some accident at Dortmund Railway Station around a month ago, someone like to snatch my Phone but due to my resistance, it fell down and got some scratches on the backside and a bit of visible graze at the front screen. This incident was also observed by the Security Personnel is available at the Station Hall.

I had claimed a guaranty for this...

Helpful

Found this helpful?

I upgraded to a P40 and was said that I qualify for a R2000 online shopping voucher. I did the whole claiming process and up until today no feedback nothing and now the campaign is closed. Poor services I would not recommend you to anyone....

+1 photos

Helpful

Found this helpful?

Write a comment

I purchase P40 Pro from Saudi Arabia which is still under warranty, and has trouble with camera issue.
Huawei India refused to repair it under warranty why...

Now i have to choice.

i am stopping farther purchasing product of this company.

Regards,
ilyas...

Helpful

Found this helpful?

Write a comment

Address: 445 11th C cross, 4th Main 3rd Block, BEL Layout Vidyaranyapura

Good Afternoon Team

I have purchased Honor 6x Mobile 3 years back from Amazon in the year 2017 September from then I have not received any Software Upgrade from Huawei Honor 6X Team. Last Week I lodged a compliant in regards to software Upgradation to Android Oreo, The Customer Care said I would receive Link through Email within 7 days It was said on 8days ago, I again spoke to Customer care they said I would get a call back...

Helpful

Found this helpful?

Write a comment

Blue tooth and hotspot not working...

Helpful

Found this helpful?

Write a comment

Address: Vellore

My honor 8 pro mobile screen was broken and took it to victory services (Authorized huawei service center). They have replaced the combo display and battery for rs.6505 and rs.1350. After 2.5 months touch-screen was not working so i went to service center to report, they told its warranty is overdue (Corona pandemic time). But i want to complain about duplicate combo display replaced by the name of original combo display. Kindly contact me...

+2 photos

Helpful

Found this helpful?

Write a comment

Address: كفر الدوار السناهره شارع ماجد

الرجاء من سيادتكم حل مشكلتي لأنه في يوم 19/3/2020تم التوجه لأقرب فرع صيانه هواوي لكي ألصق ضهر الموبيل لوجود انتفاخ به وبعد الفحص اتضح أن البطاريه منفوخة و محتاجه الي تغير أيضا وابلغوني بالمبلغ ووافقت لأن ادا توكيل وراح يتظبط الفون اتفقوا معي علي ميعاد...

Helpful

Found this helpful?

Write a comment

Address: 400064

Bought honor holly 4 huawei, with the features clearly mentioning that it can be used on volte, that is it supports volte sim. However, i am facing terrible problem when my jio sim having volte features does not work. I have been following up incessisently with honor, who after having called from last one week, are now say that this particular handset does not support volte sim card, despite informing them that i have the box clearly stating...

Helpful

Found this helpful?

Write a comment