Huawei — honor 8x service taking a long time

I had given my honor 8x on 6th january due to a mic malfuction to the huawei service center... Since it was in the warrenty period they had told me that the phone will be available within 7 days.. But now its 10 days and still i have not got my phone... According to them the parts havent reached the service center... But that is not an excuse.. Pls do the needful and speed up the process...
Adress of the service center
Sree sylam tower
M g road naduvilal thrissur kerala... Thankuu