Address: | Chennai, Tamil Nadu, 600089 | Website: | Huawei products |
I have purchased your product of 4G Dongle through M/s Shubham Electronics, Valasarawakkam, Chennai vide Bill No.11439 dated 02.12.16 and the Sl. No.P7YDV16A15000174 and it was functioning well for one month. After that signal of the service provider has not been detected and taken issue to Customer Care M/s Trident Technologies, Nungambakkam, Chennai[protected] and got repaired after a week. Again I faced the same problem, but they replaced with another used dongle for the same. That was functioning well for one month. Again the above Dongle is not functioning. In view of the above I request you kindly to refund the cost of the Dongle or replace it with new Dongle.
In this regard I would like to reiterate that I am using your 3G dongle for the last years without any problem.
Looking forward your reply at the earliest
T.K. MURTHY
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Showrajit Dey