Huawei — huawei watch 1

Address:

Thrissur, Kerala, 680611

I have a huawei watch 1, once it showed to update and i did it. But unfortunately it stopped in-between. Then i showed it to huawei service center in thrissur, kerala, india.

After a long time (Almost one month) they said it's board is not functional!!! Pls help me to understand how the board (Hardware) affected by an update. They said it costs inr 3500.

However i told them to change it but their service was literally hopeless. Each time i call them the only answer i received from them is "it will take time".
I gave my watch on 02 may 18 and till date it's with them and they are not even giving any proper updates.