Huawei — Huawei Workmate X wrong keyboard

Huawei Workmate X. Delivered in a reasonable time but with a French or Belgium AZERTY keyboard. Contacted customer disservice right away who do nothing. They escalated my case to a department that is uncontactable. No one knows anything. I am told I am in a queue but no one can contact them to find out how long an escalated case takes. I can't work with this foreign keyboard at speed, for my work as an author. I have deadlines to meet. Useless, uncaring, no service. This would be a good computer if it came with the correct parts. You can't connect any other keyboard by the way.