Huawei — Missing Honor 8

Address:Thane, Maharashtra, 421302
Website:consumer.huawei.com/in/index.htm

Worst company ever.Don't anyone dare buy products from this company, I was really happy when they asked me to send my device as I was facing some problems.it was delivered them on 4-4-2017 Tuesday. I was said it will receive my device back within 7 to 10 working days and they work on Sunday's too, The only day they do not work were festival holidays.It's been 13 days and I didn't get any call or mail when will I get my device back.on the 8th day and 9th day received a call asking what problem's I was facing which concluded that my device was not even touched for 8 days and they didn't even read any emails, as I was asked to send for like 4 to 5 time.on the 9th day I was said it will be dispatch by Friday and now they don't know where my device is, they are running a company and they don't even know where their products are.I was asked to file a complaint which I did, thus receiving a complaint no 36371644.Now all they do is say please wait I will get a call very soon.And I know they are lying as the 1st time I was said it will take 24hr only then they said 24 working hrs then they said Sunday is a holiday so I have to wait for more 12 hrs then they said I was called but I was unavailable.So it's been 3 days since I didn't receive any call and 13 days for my device to be delivered and god know when I will get back.It was a mistake to buy Huawei product and moreover to send it for repairing.And i[censored] have read this far let me say you this it was a software problem caused by them, so cause of their inconvenience in software and service I am facing this problem. I updated my Honor 8 from Marshmallow to Nougat which every person would do but I got some files missing so I Complained and not I am facing this new unwanted problem,
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Huawei
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    365
    Pending
    0
    Resolved
    52
    Huawei Phone
    +91 12 4477 4700
    Huawei Address
    14th Floor, Tower C, Unitech Cyber Park, Sector-39, Gurgaon, Haryana, India - 122002
    View all Huawei contact information