Huawei — non availability of honor 6x charger

Address:

New Delhi, Delhi, 110034

I am a user of Honor 6x. Recently (21-Apr-2018), my charging cable stopped functioning. So, I checked from your website and visited the store nearby my place i.e. Tilak Nagar. However, I found it to be closed. Then, I went all the way to Kingsway Camp store named Manav Communications. When I requested for charging cable, they denied abruptly that it is not available. I asked them about the Complaint Box which they denied that they don't have. Feeling helpless, I called up another store in Shakarpur but again they dint gave a positive reply. Being such a huge brand, this kind of service is unacceptable. Now, I am in urgent need of the charger but I don't know what to do.