Huawei — providing false information to sell products

I have purchased a smartphone honor 9i few months ago. Mobile was good in functioning but charging option was the worst part in mobile. It takes nearly 180 mins (2 and half hours) to charge the mobile from 0% to 100 % which is too long compared to any other product. Once i came to know about quick charger named huawei quick charge ap32 being sold in their honor online store. After enquiring from the customer care about its support to my smartphone, i ordered one and received it. But it didn't charge my mobile quick. Customer care executive asked me to bring it to the authorized service center. They verified and gave me a replacement. Still, the charging time of the mobile is too slow as before. They are selling a product which is not compatible to my smartphone.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 21, 2018
veeresh kushwaha's response
Quick action on my mobile problems more days I. Waiting for long ttime
Complaint comments 

Comments

My device Honor 8 My mobile fell down from me and my mobile display broken I visit to service centre but not reply from service centre and I contact to customers care of huawei mobile company but no reply there so I request plz help me and my complaints to issue this problem

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Huawei
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    365
    Pending
    0
    Resolved
    52
    Huawei Phone
    +91 12 4477 4700
    Huawei Address
    14th Floor, Tower C, Unitech Cyber Park, Sector-39, Gurgaon, Haryana, India - 122002
    View all Huawei contact information