Hubli Electricity Supply Company Limited [HESCOM] — power cut of at least 3 hours everyday

Address:

Dharwad, Karnataka, 580001

Hello, we in narayanpur, dharwad face the severe problem of powercut everyday for at least 3 hours. It's making the life miserable to cope up with we have our office here and are facing huge loss because of this.
Please guide me to raise an official complaint with consumer court if i have to do as even the customer care supportive are utterly useless, as they just have one answer every time, (There is some problem with the line)
Please help us.