HUL — Distributor missing retailer accounts

Dear sir,
We are having pharmacy sri venkateswar pharmacy. We are not ordering any product through shikar app. But distributor balaganpathy agencies TNA sholinghur sales rep putting orders in our name. When we are checking through shikar app. Pending invoice in shikar app. It shows Rs.17867 credit which we have not done any purchase for more than 6 months. When we are calling them no proper response from them. If it continues we will go to consumer court for miss using of retailer outlet. Request you kindly look into it and do the needful.

Thanks & Regards
Deepalakshmi C