HUL Complaints & Reviews
Hul Pureit RO + UV Gkk2
| Website: www.pureitwater.com |
I ordered Pureit RO + UV Gkk2 kit and paid the amount as it alerted for fault. PURIT engineer replaced Gkk2 kit but water started leaking post replacement.
whats the point of paying a huge sum for low quality part and ended with leakage, it created a huge embarrassment as we had invited guest and extended family members, Technician was called again but he failed to fixed the leakage . can you refund the money and stop sending faulty parts .
whats the point of paying a huge sum for low quality part and ended with leakage, it created a huge embarrassment as we had invited guest and extended family members, Technician was called again but he failed to fixed the leakage . can you refund the money and stop sending faulty parts .
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Distributor missing retailer accounts
Dear sir,
We are having pharmacy sri venkateswar pharmacy. We are not ordering any product through shikar app. But distributor balaganpathy agencies TNA sholinghur sales rep putting orders in our name. When we are checking through shikar app. Pending invoice in shikar app. It shows Rs.17867 credit which we have not done any purchase for more than 6 months. When we are calling them no proper response from them. If it continues we will go to consumer court for miss using of retailer outlet. Request you kindly look into it and do the needful.
Thanks & Regards
Deepalakshmi C
We are having pharmacy sri venkateswar pharmacy. We are not ordering any product through shikar app. But distributor balaganpathy agencies TNA sholinghur sales rep putting orders in our name. When we are checking through shikar app. Pending invoice in shikar app. It shows Rs.17867 credit which we have not done any purchase for more than 6 months. When we are calling them no proper response from them. If it continues we will go to consumer court for miss using of retailer outlet. Request you kindly look into it and do the needful.
Thanks & Regards
Deepalakshmi C
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RO water purifier
I have pureit ultima RO and got its gkk2 changed on 13 Feb, 2022 for Rs 3900. After 2 days it started showing change gkk1 and gkk2 and RO got turned off . When I contacted service centre they told me to replace circuit board. How is it possible that immediately after changing gkk2 it's circuit board also got damaged. Before changing gkk2 I was not facing any issue. Immediately after changing gkk2, i started facing all these problems. Last year my friend also faced the same issue. This can't be coincidence. What's the use of purchasing branded product. Rather i would have gone for some local company. HUL is playing with the customers. Moreover the price of circuit board is Rs5500. Why the hell I will spend Rs 10k on its repair if other new Ro is available at same cost . Purchasing this product is mistake.Better not to waste money on it. It's a mistake to purchase pureit.
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Pureit classic water purifier
It was ordered and installed in september 2021. After only 3 months, it was showing red light, i called helpline executives came and fix it. Again the same thing happened, this time some part was changed and i was assured it will work now well. But, again the purifier is showing red light, and now i m fed up, since i m a working women, can not aford this kind of frequent trouble due to lack of time. I want to register my strong dissatisfaction with the product and want no more repairing but replacement only. Complainant Name : Upasana Dutt, Mobile no. [protected]
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Sir,
I running a departmental store in Mansarovar, Jaipur for last 2 year and my counter have good sale of yours all product but your distributor do not give me damage settlement for a long time . This is very painful to me that I serve your product to your customers for such long time but yours distributor and yours company representative always give me commitment for settle the damage but ultimate we does not get any result.br...
I running a departmental store in Mansarovar, Jaipur for last 2 year and my counter have good sale of yours all product but your distributor do not give me damage settlement for a long time . This is very painful to me that I serve your product to your customers for such long time but yours distributor and yours company representative always give me commitment for settle the damage but ultimate we does not get any result.br...
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Free gifts
AWB [protected] booked 4 months back till date not rec'd ST couriers people are dodging pl look into the matter
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Pf number issue
| Address: MONIKA AGENCY JAIPUR |
| Website: [email protected] |
Sir
My name is mukesh kumar sharma
Father's name bhagwan sahai sharma
My aadhar card no[protected]
My pan card no drfps5830f
My e mail id mpahal. [protected]@gmail.com
Mob no [protected], [protected]
I am working in hul company in post of rsp since 2007 to 2008
Headquter dausa
Sir plz sent my pf number and solve my problame
Thank you sir
My name is mukesh kumar sharma
Father's name bhagwan sahai sharma
My aadhar card no[protected]
My pan card no drfps5830f
My e mail id mpahal. [protected]@gmail.com
Mob no [protected], [protected]
I am working in hul company in post of rsp since 2007 to 2008
Headquter dausa
Sir plz sent my pf number and solve my problame
Thank you sir
Aug 13, 2020
Updated by mpahal.sharma76 SIR MY NAME IS MUKESH KUMAR SHARMA
FATHER'S NAME BHAGWAN SAHAI SHARMA
MY AADHAR CARD NO[protected]
MY PAN CARD NO DRFPS5830F
MY E MAIL ID mpahal.[protected]@gmail.com
MOB NO [protected], [protected]
I AM WORKING IN HUL COMPANY IN POST OF RSP SINCE 2007 TO 2008
HEADQUTER DAUSA
SIR PLZ SENT MY PF NUMBER AND SOLVE MY PROBLAME
THANK YOU SIR
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| Address: Pune |
I purchased this product on 23rd March 2020 near to my society at Pune.
Close up fire + Freeze.
I used this paste couple of time. this time the taste and freshness i not felt inline with the product performance.
i wish to lodge complaint and to request for immediate action....
Close up fire + Freeze.
I used this paste couple of time. this time the taste and freshness i not felt inline with the product performance.
i wish to lodge complaint and to request for immediate action....
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rqmt of email & address of trustee
For claiming the terminal benefits under annuity no. 091m[protected] of hul employee no. Ex-1688 mr. Arun kanti chakravorty after whose sad demise on 27 feb 19, the postal address / email of hul trustee may be intimated for sending the hard copy of documents for claiming the same. His visiting card was annexed for their ready reference and email done to
[protected]@unilever.com &
Alumni. [protected]@unilever.com
We have tried with capgemini / lic for the e-mail/address last three months and headed nowhere.
[protected]@unilever.com &
Alumni. [protected]@unilever.com
We have tried with capgemini / lic for the e-mail/address last three months and headed nowhere.
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I m in need of changing my purifier kit, and have lodged complain regarding the same for several times. But yet to get any response from the company.
Reply
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violation of rbi regulation
| Address: Kolkata, West Bengal, 700035 |
Respected sir,
I am a shop owner amita varaties at alam bazar, bara agar, kolkata 35 . Some business deal have done with HUL hindustan Unilever ltd. Through sree guru sales and marketing, ulta danga kolkata 4. The salesman someone Mr sumon Roy has misbehave with me as I gave him 4 coins of 10 rs and he disagreed to take and threatened he and his company will not continue business with me if I will try to give him coins further anymore.you know very well after demonetization coins are coming very large scale from business dealings. And RBI did not announce that coins will not been used for business purpose.
As a new business comer just one year ago I have started business is it ok?
Thanking you,
Yours sincerely
Achintya chakraborty
I am a shop owner amita varaties at alam bazar, bara agar, kolkata 35 . Some business deal have done with HUL hindustan Unilever ltd. Through sree guru sales and marketing, ulta danga kolkata 4. The salesman someone Mr sumon Roy has misbehave with me as I gave him 4 coins of 10 rs and he disagreed to take and threatened he and his company will not continue business with me if I will try to give him coins further anymore.you know very well after demonetization coins are coming very large scale from business dealings. And RBI did not announce that coins will not been used for business purpose.
As a new business comer just one year ago I have started business is it ok?
Thanking you,
Yours sincerely
Achintya chakraborty
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Sir,
I have worked HUL as Asst Project[protected] now I want to claim my PF balance.But I forgot my PF and UAN no due to I have lost my file.How to find and how to get my PF and UAN no again.Please solve my problems and send me : biakahminga @gmail.com
Thanks and Regards
Biakhmingthanga
I have worked HUL as Asst Project[protected] now I want to claim my PF balance.But I forgot my PF and UAN no due to I have lost my file.How to find and how to get my PF and UAN no again.Please solve my problems and send me : biakahminga @gmail.com
Thanks and Regards
Biakhmingthanga
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pureit ultimate ro water purifier
| Address: 110076 |
I bought Pureit Ultima RO couple of years back and facing serious maintenance issues ! And I read that similar issues are being faced by many other customers also .That means HUL knows there is a problem but is not ready to do anything since last 3 years. thats really bad. I also bought RO couple of years back. Then couple of months back, issue of GKK2 change came in. Technician came and changed it for 3400. then again after a week water stopped coming with the change of GKK2 indication and red line. Again I called the technician. As it was within 10 days so he cannot charge any service fees. So he simply said some error in circuit and opened up, did something and the RO started. we were happy but only for a short while. Again after 10 days same issue came in. Again we called the technician this time he said that adapter is gone and needs to be replaced ! First we thought ok. sometimes it happens and reluctantly gave more than 2000 Rs towards same and replaced. But alas again after 20-22 days same issue ??!!! again we called the technician and this time new gimmick that PCB has gone and again need to shell out 3400 RS ??!! I refused and mentioned that instead I will go for a new RO ! So again he did something and the RO started for now but I am sure it will again cause the same issue. After spending 20k, if this is the condition than definitely nobody should purchase it. So recently when one of my office colleague asked me about the review of this Puriet RO, I clearly told him, go for the rather local made but never ever go for this Puriet RO. and Again my cousin asked me today about purchasing a new RO. I simply told him, go for any RO but never ever go for Pureit for sure. I am definitely going to change my RO now and just a suggestion if you really care for your brand and customers, with so many complaints you should definitely do something about this and fast before its too late.
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Your amazon.in order (#402-0420320-1010747) has been dispatched!
| Address: New Delhi, Delhi |
It has been almost a month since I ordered the St. Ives fresh skin apricot scrub. The order was despatched on 28 August and should have reached us by 1 September. The estimated order delivery date is also about to pass. I even tried calling your customer care dept. but they were of no help as they couldn't track the product. Now this is too much. I'm afraid you'll lose on your customers like this. Get back to me on [protected]@gmail.com.
Regards!
Arjun advani
[protected]
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HUL unilever Pure it device is leaking for the past week and after solving the problem twice it has again started leaking and after making cas for more than 9 times no one has come to solve the problem. HUL and TAJ services has given a disappointing service and this needs to be brought to notice.
JOB
SIR AV TAK MUGE JOB NAHI MILA MAI PIDILITE ME INTEVIE DE CHUKA HU Helpful
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Germkill kit
| Address: Thiruvananthapuram, Kerala |
Inspite of reminding HUL several times, from February 25, 2015, nobody turned up or even bothered to find out if the kit was delivered to me!
I am really hating the day I decided to own a Pureit water filter! Why does the consumer court not do anything against the company for not giving after sales service to its customers?
I have decided to throw the filter away and opt for boiling water the traditional way as I do not want to invest in any more water filters! Thanks to HUL for demoralising me!
Mangala
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Resolved
Resolved
very poor services
| Address: Ghaziabad, Uttar Pradesh |
Dear sir/mam,
I have order a germ kit on 18th aug 2014 ( 3:00 pm) at that time executive told me that it will be delivered within 72 hrs or else it will be free. I got a call from engineer on 21st aug 2014 (2:30 pm) just before half an hour from the promised time. Unfortunately i was not at home so he told me that your promised time is over. I asked him why didn't you called earlier He told me that he was very busy and didn't get time to call.
This kind of service is provided by HUL.
I told him to come at 11:00 am on 22nd aug 2014. Today I called him and i got a very poor response. Some other person pick up the Phone and he told that engineer is not there so you have to wait for whole day in order to get germkit installed. How can I wait for whole day i am a working professional.
This Is kind of services Which HUL provides to its customer. RIDICULOUS.
Regards.
Pankaj
Aug 13, 2020
Complaint marked as Resolved View replies
Dear sir/mam,
I have order a germ kit on 18th aug 2014 ( 3:00 pm) at that time executive told me that it will be delivered within 72 hrs or else it will be free.
I got a call from engineer on 21st aug 2014 (2:30 pm) just before half an hour from the promised time. Unfortunately i was not at home so he told me that your promised time is over. I asked him why didn't you called earlier He told me that he was very busy and didn't get time to call.
This kind of service is provided by HUL.
I told him to come at 11:00 am on 22nd aug 2014. Today I called him and i got a very poor response. Some other person pick up the Phone and he told that engineer is not there so you have to wait for whole day in order to get germkit installed. How can I wait for whole day i am a working professional.
This Is kind of services Which HUL provides to its customer. RIDICULOUS.
Regards.
Pankaj garg
Order no. RFS/5129105
MOBILE NO. [protected]
I have order a germ kit on 18th aug 2014 ( 3:00 pm) at that time executive told me that it will be delivered within 72 hrs or else it will be free.
I got a call from engineer on 21st aug 2014 (2:30 pm) just before half an hour from the promised time. Unfortunately i was not at home so he told me that your promised time is over. I asked him why didn't you called earlier He told me that he was very busy and didn't get time to call.
This kind of service is provided by HUL.
I told him to come at 11:00 am on 22nd aug 2014. Today I called him and i got a very poor response. Some other person pick up the Phone and he told that engineer is not there so you have to wait for whole day in order to get germkit installed. How can I wait for whole day i am a working professional.
This Is kind of services Which HUL provides to its customer. RIDICULOUS.
Regards.
Pankaj garg
Order no. RFS/5129105
MOBILE NO. [protected]
Dear sir/mam,
I have order a germ kit on 18th aug 2014 ( 3:00 pm) at that time executive told me that it will be delivered within 72 hrs or else it will be free.
I got a call from engineer on 21st aug 2014 (2:30 pm) just before half an hour from the promised time. Unfortunately i was not at home so he told me that your promised time is over. I asked him why didn't you called earlier He told me that he was very busy and didn't get time to call.
This kind of service is provided by HUL.
I told him to come at 11:00 am on 22nd aug 2014. Today I called him and i got a very poor response. Some other person pick up the Phone and he told that engineer is not there so you have to wait for whole day in order to get germkit installed. How can I wait for whole day i am a working professional.
This Is kind of services Which HUL provides to its customer. RIDICULOUS.
Regards.
Pankaj garg
Order no. RFS/5129105
MOBILE NO. [protected]
I have order a germ kit on 18th aug 2014 ( 3:00 pm) at that time executive told me that it will be delivered within 72 hrs or else it will be free.
I got a call from engineer on 21st aug 2014 (2:30 pm) just before half an hour from the promised time. Unfortunately i was not at home so he told me that your promised time is over. I asked him why didn't you called earlier He told me that he was very busy and didn't get time to call.
This kind of service is provided by HUL.
I told him to come at 11:00 am on 22nd aug 2014. Today I called him and i got a very poor response. Some other person pick up the Phone and he told that engineer is not there so you have to wait for whole day in order to get germkit installed. How can I wait for whole day i am a working professional.
This Is kind of services Which HUL provides to its customer. RIDICULOUS.
Regards.
Pankaj garg
Order no. RFS/5129105
MOBILE NO. [protected]
Dear sir/mam,
Till now nobody came to my place. On 22nd executive told me that he will come for that I took a leave even thou nobody came. Yesterday I got a call at time I was not at home so I told him to come tommorrow b/w 10 -11 Am. Today nobody came and I didn't get a call from their side.I didn't expect this kind of service from HUL.
HUL After sales services is very poor.Hul promise to deliver germkit within 72hrs else free. But now its more than 6 days. Is this is the services which reputed brands provides to their customers?
Regards
Pankaj garg
Till now nobody came to my place. On 22nd executive told me that he will come for that I took a leave even thou nobody came. Yesterday I got a call at time I was not at home so I told him to come tommorrow b/w 10 -11 Am. Today nobody came and I didn't get a call from their side.I didn't expect this kind of service from HUL.
HUL After sales services is very poor.Hul promise to deliver germkit within 72hrs else free. But now its more than 6 days. Is this is the services which reputed brands provides to their customers?
Regards
Pankaj garg
pf
Dear Sir/Madam, My employee id no is 228804 and i want to claim my pf so please kindly provide how to claim my pf. Thank you... Helpful
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Resolved
Resolved
Complaint Against KA 01 AA 9365
| Address: Karnataka |
Dear Traveler,
I am working as Consulting Officer with HUL. I booked a spot CAB (KA 01 AA 9365) on 16th Aug.2013 by 6:45PM from Manyata to ITPL.
I agreed to pay Rs.550 after dropping me on ITPL.
That time was unaware driver was drunk and he started behave very ill-mannered after sitting inside.
He took public as public transport from local stops and when I disagreed on this he started scolding on me.
As he was drunk, I kept quite and paid the amount after dropping my said spot.
I asked for the bill, he threaten me and aggressively came to hit me.
I was fully scared and disappointed. Request you please treat this matter very seriously and take a legal action against him.
Else I have to forcefully knock the doors of court of law.
Regards,
Rabi Narayan
[protected]
I am working as Consulting Officer with HUL. I booked a spot CAB (KA 01 AA 9365) on 16th Aug.2013 by 6:45PM from Manyata to ITPL.
I agreed to pay Rs.550 after dropping me on ITPL.
That time was unaware driver was drunk and he started behave very ill-mannered after sitting inside.
He took public as public transport from local stops and when I disagreed on this he started scolding on me.
As he was drunk, I kept quite and paid the amount after dropping my said spot.
I asked for the bill, he threaten me and aggressively came to hit me.
I was fully scared and disappointed. Request you please treat this matter very seriously and take a legal action against him.
Else I have to forcefully knock the doors of court of law.
Regards,
Rabi Narayan
[protected]
Aug 14, 2020
Complaint marked as Resolved View replies
HUL — PAN CARD LOST
Dear Sir/Madam,I lost my PAN card one month ago, my PAN no.is APJPP1080R.Kindly let me know what to do?
HUL — Non receipt of IT refund for 2008-09
Dear Sir,I have electronically filed my IT return for 2008-09 at Rudrapur. My refund amt approx 13000 INR has still not reached me. I have taken repeated follow ups from the IT office Rudrapur but no sincere response is coming. It is too late by the IT deptt. Please justify the reason for this damage and provide me my money.
My details are as follows:
Ravi Gupta
PAN AJVPG 2860 Q
HUL — Pure it battery
Dear Team,I am using the pure it water purifier ,now I am trying to approach them for the change the battery but no body is bother about it. Please send somebody to do the same. or give the detail address so that I can buy the battery.
Regards
Jyoti Saxena
[protected]
HUL — SALARY NOT RECEIVED
DEAR SIR,MY ENMP. CODE IS 181734 MY MAY2010 MONTH SALARY IS NOT RECEVIED PLZ HELP ME
PANKAJ PALIWAL(HUL)
RAJSAMAND
Dear Miss. Jyoti Saxena,
This is in continuation to our conversation and the concerns mentioned in your blog dated 09th Aug 2010 regarding your Pureit
I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.
I would once again apologies for the inconvenience caused to you.
Our Service personnel had visited you on 10th Aug 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction.
I would also request you to confirm regarding the resolution of your concern.
You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com
Rest assured of continued support always,
With Best Regards
Regards
Pureit Team
This is in continuation to our conversation and the concerns mentioned in your blog dated 09th Aug 2010 regarding your Pureit
I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.
I would once again apologies for the inconvenience caused to you.
Our Service personnel had visited you on 10th Aug 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction.
I would also request you to confirm regarding the resolution of your concern.
You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com
Rest assured of continued support always,
With Best Regards
Regards
Pureit Team
HUL — transfer pension fund
my documents for transfer of pension fund has been sent to REGIONAL PROVIDENT FUND COMMISSIONER , DELHI, by my company HUL, but myfund is not transferred
HUL — Non replacement of battery of water purifier
I am using water purifier named Pure it of HUL company. The battery of purifier needs to be replaced. For that i had contacted on 28 jul nd 13 Aug 11, but no one has come yet to replace the kit of purifier. A request no RFS/731109 has been given by company that ur kit will be replaced within 48 hrs. But no one has come till date. Req to do needful. I am using water purifier named Pure it of HUL company. The battery of purifier needs to be replaced. For that i had contacted on 28 jul nd 13 Aug 11, but no one has come yet to replace the kit of purifier. A request no RFS/731109 has been given by company that ur kit will be replaced within 48 hrs. But no one has come till date. Req to do needful. Dear
Sir / Maidam
Please give me my payment details
And payment sleep. As per my salary
Is deducted. I kindly request send my payment details.
Sir / Maidam
Please give me my payment details
And payment sleep. As per my salary
Is deducted. I kindly request send my payment details.
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Resolved
Resolved
FAST SERVICES
| Address: Hyderabad, Andhra Pradesh |
Hi, I am SHIVA SANKAR from Nizampet, Hyderabad .I am Very happy to inform you that today i got an excellent service from pureit, today morning I called Devatha Services for GKK order and next 2 hours the battery got delivered and installed in my residence, I Surprised that your technician come on the same day, i am very much satisfied with the technician's attitude and this is very fabulous experience of service in this competitive market and i appreciate the pureit team Keep up the good work of maintaining the same consumer satisfaction focus in coming time also.
Thanks
Regards,
Y .SHIVA SANKAR
[protected]
Thanks
Regards,
Y .SHIVA SANKAR
[protected]
Aug 5, 2021
Complaint marked as Resolved View replies
Dear Sir,
Thank you for taking the time and effort to reach us and appreciating Pureit and thank you again for providing your valuable feedback on our product and services. We are looking to grow our family and a testimony like this gets us going on our goal of protecting lives. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar
Manager-Consumer Communication & Analytics
Thank you for taking the time and effort to reach us and appreciating Pureit and thank you again for providing your valuable feedback on our product and services. We are looking to grow our family and a testimony like this gets us going on our goal of protecting lives. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar
Manager-Consumer Communication & Analytics
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Resolved
Resolved
Prompt Service from HUL
| Address: Tiruchirappalli, Tamil Nadu |
Hi i am Thanapathi
I am Very happy to share my experience with PUREIT and I am using PUREIT CLASSIC M03 model since 5 years and my customer ID:[protected]. The performances of purification is good and till there is no major complaint in the product. Secondly the service provider for PUREIT in Trichy is doing good and on time service for my every call. I really want the same kind of product and service in upcoming ranges. Very good and thanks for HUL.
I am Very happy to share my experience with PUREIT and I am using PUREIT CLASSIC M03 model since 5 years and my customer ID:[protected]. The performances of purification is good and till there is no major complaint in the product. Secondly the service provider for PUREIT in Trichy is doing good and on time service for my every call. I really want the same kind of product and service in upcoming ranges. Very good and thanks for HUL.
Aug 5, 2021
Complaint marked as Resolved View replies
Dear Sir,
Thank you for taking the time and effort to reach us and provided valuable feedback on our product and services. We are looking to grow our family and a testimony like this gets us going on our goal of protecting lives. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar
Manager-Consumer Communication & Analytics
Thank you for taking the time and effort to reach us and provided valuable feedback on our product and services. We are looking to grow our family and a testimony like this gets us going on our goal of protecting lives. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar
Manager-Consumer Communication & Analytics
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Resolved
Resolved
Best Service
| Address: Tiruchirappalli, Tamil Nadu |
Hi Pureit,
I am Raja from trichy and since I am using Pureit more than 4 year. Being a customer of pureit sharing my experience of pureit. The product and service is so good and the service person from pureit, he is doing the customer friendly job and They are providing on time service of my every call . I am totally satisfied with the product and service. I am referring to my friends and relatives to buy pureit for safety and healthy drinking water. Best wishes for pureit and team.
Thanks and Regards,
R.Raja
I am Raja from trichy and since I am using Pureit more than 4 year. Being a customer of pureit sharing my experience of pureit. The product and service is so good and the service person from pureit, he is doing the customer friendly job and They are providing on time service of my every call . I am totally satisfied with the product and service. I am referring to my friends and relatives to buy pureit for safety and healthy drinking water. Best wishes for pureit and team.
Thanks and Regards,
R.Raja
Aug 5, 2021
Complaint marked as Resolved View replies
Dear Sir,
At the outset we are grateful to you for writing to us with your experience. You are our esteemed customer and we appreciate your invaluable feedback. We are glad for your continued trust with pureit and will assure you the best service. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
At the outset we are grateful to you for writing to us with your experience. You are our esteemed customer and we appreciate your invaluable feedback. We are glad for your continued trust with pureit and will assure you the best service. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
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Resolved
Resolved
Fast Service
| Address: Hyderabad, Andhra Pradesh |
I got new pureit yesterday, being Ramzan, pureit installers came to my house and did the job. It is fast service.
-Satish
Chanda Nagar
ID: [protected]
-Satish
Chanda Nagar
ID: [protected]
Aug 5, 2021
Complaint marked as Resolved View replies
Dear Sir,
Thank you for taking the time and effort to reach us and provided valuable feedback on our product and services. We are glad for your continued trust with pureit and will assure you the best service. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
Thank you for taking the time and effort to reach us and provided valuable feedback on our product and services. We are glad for your continued trust with pureit and will assure you the best service. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
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Resolved
Resolved
Order not received
| Address: South Delhi, Delhi |
I had called up HUL Pureit for a 14L water purifier, on monday 4th June 2012. They promised delivery of the water purifier in 1 day, without any extra charges. They never turned up and on the 6th June I receive a call from their salesman who asked for Rs.100 extra for delivery. When I told him that no such charges were told to me when I called up customer care, he refused to deliver and disconnected my call. I again called up to know his details and he gave his name as Laxman and that he called up from a dealer (Ravi Electronics) from Mohan Singh Market.
I called up customer service and reported this matter. They apologized and again made a false promise to deliver in 1 day. And again I got a call from delivery guy who told me that they have home delivery for 14 L purifier and instead I have to buy Rs.2000 + purifier.
I again called them and spoke to supervisor this time. He also again made a false comitment to take care of the matter and register the complaint.
Till date they haven't turned up! This is the worst customer service...I am ready to pay for the product, but they are unwilling to deliver. What after sale service can I expect from such a cheap & fraud company like HUL.
I called up customer service and reported this matter. They apologized and again made a false promise to deliver in 1 day. And again I got a call from delivery guy who told me that they have home delivery for 14 L purifier and instead I have to buy Rs.2000 + purifier.
I again called them and spoke to supervisor this time. He also again made a false comitment to take care of the matter and register the complaint.
Till date they haven't turned up! This is the worst customer service...I am ready to pay for the product, but they are unwilling to deliver. What after sale service can I expect from such a cheap & fraud company like HUL.
Aug 5, 2021
Complaint marked as Resolved View replies
Dear Sir,
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We are in a receipt of your concern and are keen to get your issue resolved on top priority.
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We are in a receipt of your concern and are keen to get your issue resolved on top priority.
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
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Resolved
Resolved
FOUND METAL TAR IN SOAP
| Address: Nagpur, Maharashtra |
I AM ABID SHEIKH FROM NAGPUR A CUSTOMER OF HUL SINCE 2003 !
I AM USING A SOAP NAMED PEARS FROM LAST 7 YEARS BUT MORE THAN TWO TO THREE TIMES I HAD FOUND A METAL TAR WHILE USING THE SOAP ! I HAVE A SKIN PROBLEM SO CONSISTENTLY I AM USING PEARS SOAP.
MY SKIN IS SENSITIVE WHICH MAY HAVE A NEGATIVE EFFECT ON MY BODY.
SO PLZ LOOK INTO THE MATTER & DO THE NEEDFUL.
REGARDS,
ABID SHEIKH
([protected])
I AM USING A SOAP NAMED PEARS FROM LAST 7 YEARS BUT MORE THAN TWO TO THREE TIMES I HAD FOUND A METAL TAR WHILE USING THE SOAP ! I HAVE A SKIN PROBLEM SO CONSISTENTLY I AM USING PEARS SOAP.
MY SKIN IS SENSITIVE WHICH MAY HAVE A NEGATIVE EFFECT ON MY BODY.
SO PLZ LOOK INTO THE MATTER & DO THE NEEDFUL.
REGARDS,
ABID SHEIKH
([protected])
Aug 13, 2020
Complaint marked as Resolved Helpful
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