Hunkyshop.com — xiaomi redmi note 5 pro

I have orederd a mobile phone from the website hunkyshop on 7th march 2018 with order reference crbpvbfih... Its been 20 days everyday i m truing to contact with costomer care... There is no response at all... Sir i m scared whether its a fraud website... Please help me... Even my friend also did placement of mobile but his problem also not resolve im complaining here as last resort please help me