IASE Deemed University — request for original bsc it degree

Address:

145001

Enrolment no. Iasedu/de/05/02/61075

I have applied for my b. Sc it degree, i paid 11, 000 via net banking but technical team from delhi office told me to send demand draft rather than online payment. So, send a dd of 11, 000 again to the registrar on 30th oct 2018.
Now, when i follow up with the degree department ([protected]) they said we cannot provide you the degree. I have called them since 20 days, almost everyday but no one is ready to give me clear idea why or they just keeps on saying talk to whomever you want but don't mention my name. Such a irresponsible people working in the department. I have recently been offered a job in dubai and due to delay in this degree i may lost my job & career. I am really looking for a breakthrough. I have almost 15 contact numbers till now but no one answer. If someone got the mobile number of higher management please email me at kanchan. [protected]@gmail.com. I am running out of time and these people are playing dram with the future & career of there students.
Thank you
Kanchan thapa
[protected] (Dubai)