[Resolved]  Iberry Asia — Poor quality product and Poor service response

Address:

Tirupur, Tamil Nadu

Hi, I purchased new IBerry Auxus Nuclea N1 mobile from EBay India web site. The seller was diggital_estore located in Chennai. While received that product that seller send defective product to me, i request to eBay site to replace, but they said that phone was under Warranty you send to service center. I argue them i received defective phone so please replace this, but they not do. Also i request to eBay seller but they also said same answer. So I contact to Iberry service center after 1 month i get new replacement for this phone. After 4 months, that handset has a problem called camera, wifi and tethering not working. So again i register complaint to iBerry support portal. After many mails i send to them they accepted to send that phone to Chennai service center on 21.08.2014, after service that phone they send to me on 06.09.14 and i shocked while i receive because they not cleared my problems i said to them. Again i contacted to them on 08.09.2014, but till now there is no reply from them. I requested to them to arrange for replacement phone for this defective phone. But they not answer my quriey till now. So please can you check with them to arrange replacement phone for this phone Their contact details is as follow iberry India Building No : 4, Second Lane Beach, Chennai - 600 001. INDIA Regards Moorthy