[Resolved]  Iberry India — Auxus prime 8000 over heated

Hi, this is Raju, I have raised claim for refund my money because the phone get over heating problem it causes brain to be get damage so i placed claim, eBay customer support people called me and I have explained problem abt phone, automatically phone disconnected and sent mail regarding your claim id closed.I have used 10 to 15 android mobiles different company's and previously I have purchased ""Auxus One"" from ebay that was nice phone, that's why I go for Auxus mobile, it is looking nice and nice features but it is very dangerous phone because it is over heated, easily we can make omlet on phone with out pan. My eyes and nerves got damage if I use this phone plz resolve this and plz refund my money or replace my phone (not prime p8000) if this issue has not resolved I was go to consumer court, so plz replace or refund.(Before purchase I am so exited about this phone) Hence I request you to plz cancel the order and return and refund my money plz. the phone get over heated, plzzzzzzzz respond


hi Mr. Raju

i Am also having the Problem i will also join with you to Consumer court

Dear Subbu raju,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

Paisa pay Id:[protected]

Iberry asia support ticket : 637837

As per below update I have done firm ware upgrade but still same over heat


Dear S Subramanyam Raju,

As discussed over the phone and as per your request, kindly visit the nearby Authorized Service Center with invoice copy for further analysis of your product and update us on the same.

For more information about our service centers, please visit http://sc.iberry.asia/

Best Regards,
Auxus - Technical Support

sir

PaisaPay ID : [protected]

Claim ID : 1560549

Iberry asia support ticket : 949798

Dear vnithyanandan,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay