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iBerry India Complaints & Reviews

iberry.asia
1.8
Updated: Jun 15, 2021
Complaints 51
Resolved
18
Unresolved
33
So far, so good. iBerry India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope iBerry India will keep up the work and continue to help more customers with their concerns even better 🤝
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iBerry India reviews & complaints(51)

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C
cshekara
Jun 15, 2021
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ST 1 Heating problems.

Address: 32 ( Chandana ), H N Layout, S P Extention, Malleswaram,

I complained about the heating while using phone. Kindly let me know what to do.....
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S
Sanjay Ingale
from Mumbai, Maharashtra
May 10, 2020
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auxus aura a1 mobile became dead within a year

It was purchased by ebay in nov.2014 & was automatically dead within a period of a year. I had tried to repair by many skilled technicians but the handset was not restart/on.
I registered my complaint /grievances so many times but still date no any action has been taken to solve ny complaint nor any single reply or replacement has been given to me....
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V
vikas bisoi
from Mumbai, Maharashtra
Dec 10, 2017
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refund not yet received

I had ordered battery for iberry's auxus note 5.5 on 19sep2017, order no 22482. Due to out of stock, iberry's executive called me and told that battery is out of stock and your money will be refunded soon.

I am surprised that, even after near to three months from the date of order, money is not refunded to my original mode of payment which was credit card.

Kindly help in getting my issue resolved and action against...
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S
Sanjeev Kumar Kumar
from Srinagar, Jammu and Kashmir
Nov 22, 2017
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auxus p8000 not working

Address: 182204

I have purchased iberry axsus p8000 from ebay on 15.07.2016 the imei no of phone is [protected] and [protected] and serial no is mt6753 which is written on battery now my phone is not working i have shown it to various servioce centres but all in vain now i want to get it repaired from authorised service center of axsus phones but i am unable to locate any in my state please help me....
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S
Sunil Kuthiala
from Shimla, Himachal Pradesh
Nov 4, 2017
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false information provided

Address: 171001
Website: iberry.asia

I purchased the device iberry auxus nuclea n2 in 2014. Since that time i am facing many problems. 1) to start with the biggest one is the false battery specs provided by the company. The company claims it to be 3500 mah but various apps show it to be not more than 1200mah. I had complained this in 2014 but no resolution has been provided. After the warranty ended in just 2 months the battery inflated and burst. Thus i purchased a new battery...
+2 photos
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S
Sanjay Ingale
from Mumbai, Maharashtra
May 28, 2017
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Motherboard is not working

Address: Akola, Maharashtra, 444001
Website: [email protected]

I had purchased a auxus aura a1 mobile through ebay in nov, 2014. But from last 6 months, it is dead. Technicians says that due to non function of mother board, it is dead.
It is very regret to state that how can damages mother board of iberry's auxus aura a1 within two years?
Kindly supply me a mother board or pl. Get repair my auxus aura a1 mobile phone....
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S
Sanjay Ingale
from Mumbai, Maharashtra
May 7, 2018
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auxus aura a1 is dead.

Address: Akola, Maharashtra, 444001

I had purchased Auxus Aura A1 in Nov, 2014 through ebay. Without any reason or damage, surprisingly it was dead . I have gone through each and every reputed Mobile Repairs Shop, mechanics says that Mother Board of the said hand is not working and therefore the Auxus Aura A1 mobile handset is Dead.
I want to replacement my Auxus Aura A1 mobile phone. If there is not availability of Auxus Aura A1 mobile handset, then please get repair...
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T
tushar ghai
from Bhopal, Madhya Pradesh
Feb 3, 2017
Resolved
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EBay selling fake products

Address: Chennai, Tamil Nadu, 495001
Website: Iberry.aisa

EBay seller diggital_estore is selling defective iberry auxus products and when I told to return it they say we are not taking it back I am facing many problems with the I want my money back . the phone is not working getting hot very fast battery told 3000mah and giving only 1000 mah and other issues also with the phone the seller is selling fake products to the people and selling it for a high cost...
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T
Tusharghai40
from Basi, Punjab
Jan 24, 2017
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Damaged product wrong Information

Address: Chennai, Tamil Nadu, 495001
Website: Iberry.aisa

Please help me I am tushar ghai of bilaspur c.g. I bought a phone from the company auxus stunner and it was told that the battery capacity is 3000mah but in all battery apps it is showing 1000 mah and there are many other problems too.when I tell them they say that the app is third party and refuses to help me please help me out this is a very hu.ble request from my side please help me I have attached photos which shows It told 3000mah and...
+3 photos
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B
Bhuban
from Ratnagiri, Maharashtra
Jan 10, 2017
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AUXUS Note 5.5 accessories

Address: Pune, Maharashtra, 411007
Website: iBerry

I had purchased a Mobile from iberry during August 2015.
Mobile Model : AUXUS Note 5.5
Mc. Sl. No. : NT[protected]
with IMEI No. 1 : [protected]
IMEI No. 2 : [protected]
Also I had purchased one extra battery for the same in the same month.
The original battery which came with Mobile lasted for eight months. Then it started swelling and the Mobile used to get heated up fast and hence I have...
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N
naresh3591
from Bengaluru, Karnataka
Oct 28, 2016
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Warranty and services

Address: Chennai, Tamil Nadu
Website: iberry.asia

Hi,

I have purchased iberry auxus mobile on ebay. I got the product with defective accessories, I opted for return of the product but they did not take and said they are under warranty so get it repaired in service center.

Now I had some display issue with the phone, i have given to iberry authorized
service center in hyderabad on Ist October 2016. They said there is some motherboard problem so we ll...
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M
Mahendra Kumar Ganesan
from Bengaluru, Karnataka
Oct 21, 2016
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Continuous issue in mobile

Address: 636456

Regarding ticket number 188342.

Kindly refer the ticket and go thro the complaint and help me how to come out of this.

I can assure you that the pic which you have sent is not related to my mobile. Dont cheat people like this. After done restore factory settings my mobile display is not working. There no physical damage in my mobile. If is there any physical damage while giving to your authorized service center...
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S
smarthbawa
from Mohali, Punjab
Jul 16, 2016
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Bad service nd spare not available

Address: Amritsar, Punjab, 143001
Website: iberry.asia/auxus_beast.php#1

Hi i have purchased iberry auxus beast from snapdeal order id : [protected], order placed on:[protected]:06:32, as u can check last time i did complaint against them also at that time was problem was resolved after 8 mnth but now again problem is that after resolving past issue i got my mobile from company but its battery was fully damaged nd fattened. So i request service center nd even call to toll free number of company to provide me...
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M
mahesh mistri
from Mumbai, Maharashtra
May 21, 2016
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Auxus beast

Address: Pune, Maharashtra, 411014
Website: iberry.asia

I purchase auxus beast from ebay on 25/07/2015

in use of 8 month its battery gets sweled ( big)
i am searching for additional battery from last two month it is not available any wher, even on iberry online store also.

at present phone unable to use,

how i can get additional battery,

and why battery get sweled

now it became so big, it broke the screen, br...
+4 photos
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V
vinay.madhol
from Bengaluru, Karnataka
May 17, 2016
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Password is accepting

Address: Bellary, Karnataka, 583275
Website: www.consumercomplaints.in/new_complaint

Dear sir/ madam,

I have purchased i berry auxus one in jan-2015 through ebay now i am unable to open the password protection with correct password. When i remove the battery & start the password is accepting for few seconds after words same problem is arriving. Please advise how to sort out this issue..

Model: auxus one on[protected]
Imei:[protected]
Imei:[protected]...
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E
Edward Gomes
from Durgapur, West Bengal
May 12, 2016
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Sub standard battery

Address: 713333
Website: www.iberryasia.com

Sir, I had bought an iberry india Auxu Beast mobile online from Snapdeal. After using it for a few months the battery started swelling and then within a short time it swelled up so much that it's back cover came off and refused to set again. I complained to iberry but they told me that it was because of improper charging although I know fully well how to charge a smartphone. I then purchased a new battery from their e-store for Rs. 990.00....
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M
Mahendra Kumar Ganesan
from Bengaluru, Karnataka
Apr 22, 2016
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New mobile phone issue

Address: 600001
Website: iberry.asia/auxus_p8000

Mon, feb 29 2016 05:37 pm
Today morning in my mobile remove the sim card and re insert into mobile after that my mobile asking please enter the privacy protection password and network signal also not getting i cant use my mobile kindly resolved my problem.

Order number - ebay- id:[protected] on 06-jan-16.
Model: auxus prime p8000
Imei 1:[protected]
Imei 2:[protected]
Tue, mar 1...
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K
kayy15
Jan 20, 2016
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Mobile device recovery

Address: Chennai, Tamil Nadu
Website: www.auxus.in

I bought a phone worth 13, 999/- INR.
The sold me a internàlly damaged product.
Now after sending them twicely, they are saying they didn't received the phone, while the service center had sent them my fone 3months ago.
Jobsheet no - RVSRN1512STM00043
IMEI- [protected]/34.

Please do help....
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S
Subbu raju
Jan 1, 2016
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Auxus prime 8000 over heated

Address: Chittoor, Andhra Pradesh, 517501
Website: Iberry.asia

Hi, this is Raju, I have raised claim for refund my money because the phone get over heating problem it causes brain to be get damage so i placed claim, eBay customer support people called me and I have explained problem abt phone, automatically phone disconnected and sent mail regarding your claim id closed.I have used 10 to 15 android mobiles different company's and previously I have purchased ""Auxus One"" from ebay that was nice phone,...
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K
kamleshs2004
Dec 2, 2015
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Software Problem Not Resolved By Company

Address: Chennai, Tamil Nadu, 600001
Website: iberry.asia

Dear Sir, I have An Iberry Mobile N1. It has some software issues. But When i call to customer care they not respond proper and during his process my phone is dead, when i demand solution they want money to Repair. Date of Incident[protected] Product Code- N[protected] Model name -iberry Auxus nuclea N1 Communication id with Repair Center Chennai- 334598 Contact of Company- [protected] I want to Repair my Mobile Without any payment...
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