Iberry India — Below average quality mobile

Website:iberry.asia/

Hi, I Have purchased one iBerry Auxus Nuclea X on May 2013 for 13, 000 INR. After 2 months voice calls very getting only feeble voice so I have to use headsets for calls. I have contacted there customer care and got some instructions to change the volume in engineer mode but still it didn't work out well. After 6 months o[censored]sage batter got bulged and I have to replace the battery after buying from my pocket. Because service centre people told me that it might take minimum of 20-30 business days for a battery. After 1 year o[censored]sage the side volume button not working Now its having a new issue that charging port is having some loose connection. So I have to keep holding the port and cable together while charging. So please don't ever buy any phone from these guys. There servicing even worse than anyone.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi, I Have purchased one iBerry Auxus Nuclea X on May 2013 for 13, 000 INR. After 2 months voice calls very getting only feeble voice so I have to use headsets for calls. I have contacted there customer care and got some instructions to change the volume in engineer mode but still it didn't work out well. After 6 months o[censored]sage batter got bulged and I have to replace the battery after buying from my pocket. Because service centre people told me that it might take minimum of 20-30 business days for a battery. After 1 year o[censored]sage the side volume button not working Now its having a new issue that charging port is having some loose connection. So I have to keep holding the port and cable together while charging. So please don't ever buy any phone from these guys. There servicing even worse than anyone.

as per as same problems i am also facing till date my battery not available to any online stores & i berry store.
k srinivasulu
hyderabad
[protected]

Auxus Nuclea N1 - Not working

Frequently complained and sent twice to the Service Centre but done nothing. Most bogus company ever seen. They do not reply properly. I have approached Ahmedabad & Chennai Consumer Redressal Forum for the same.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    iBerry India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    51
    Pending
    0
    Resolved
    18
    iBerry India Address
    Building No: 4, Second Lane Beach, Chennai, Tamil Nadu, India - 600001
    View all iBerry India contact information