[Resolved] Ibibo Group / Goibibo — about refund of money

[Resolved] Ibibo Group / Goibibo — about refund of money

D dr vinita rawat from Suriapet, Telangana

I try to do a rail ticket from mumbai to delhi on 27of july 2018 through yuva express go ibibo already take my money that is 3150 rs but they not confirm my ticket after this they told me that my 3150 rs is refund in my account in 5to 14 working days but now it is almost one month where is my money this is my hard work money refund my money as soon as possible it's almost one month Was this information helpful? No (0) Yes (0)
Oct 2, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Aug 27, 2018 Ibibo Group / Goibibo Customer Care's response Hi dr vinita rawat, Greetings from Goibibo.com. We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint we have tried fetching details with the help of mobile number & e-mail id provided but, unable to retrieve any details so, while validating the issue we have found that a few important details are missing. Please provide us with the following details: - • Correct Booking id or • E-mail id/Mobile Number used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Regards, Team Goibibo.
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