[Resolved] Ibibo Group / Goibibo — account fraud | |||||
Today, the 4th september, 2018, at about 9 pm, i opened an account in goibibo.com with my mobile phone number [protected] and found that someone has already opened an account with my phone number in the same website goibibo.com with different email address '[protected]@dummymobemail.com' which is not mine. As the site do not provide facilities of changing email address i cannot change the email address into the account i use and i fear that by opening the account i'm now in risk of losing my confidentials by the user of that fraudulent email account holder. Please do needful Thanking you With regards Subhajit Was this information helpful? | |||||
Oct 6, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Sep 05, 2018 Ibibo Group / Goibibo Customer Care's response Hi paulsubhajit, Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that whenever you create an account with the phone number the system creates a dummy id. Please note that this is a dummy id of your account. You can log-in your account by phone number and OTP. Assuring you best of our services. Regards, Team Goibibo. | |||||
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My refund is my account
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