Ibibo Group / Goibibo — airline has refunded the money but goibibo is keeping a hold

Address:Gurgaon, India

Pnr: fdvbyl
Dated 24 march 2020
From del to ded
The flight was cancelled by airline on the same day and since then i am looking for my money
Airline has refunded my money but these goibibo people are not returning it and making false reasons
I have a proof from airline stating that the money is with goibibo
Nobody on the chat is responding to the problem, not even replying to any mails and messages.
It's been 25 days and i want my money back as soon as possible.
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Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Apr 19, 2020
Updated by Tanya Narang
How can it be resolved when I am not being provided with any solution
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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