Ibibo Group / Goibibo — Airline ticket booked but due to covid flight cancelled and refund not received

Address:

MUMBAI

With reference to your Booking ID GOFLIAND41B[protected] and GOFLIANDfd[protected] for travel to BOM-RUH, RUH-JED, JED-RUH, RUH-BOM

I WAS RECEIVED BELOW MESSAGE FROM IBIBO GROUP BUT THEY DIDN'T GIVEN ANY REFUND TILL NOW SO PLEASE HELP ME REGARDING THE SAME (I HAVE GIVEN WHATEVER THEY REQUIRED FROM ME)

Please note that as per the revert received from SAUDI ARABIAN AIRLINES please share the passport copies (Front and back side both) and authority letter signed from both the passengers stating (IBIBO GROUP PVT LTD) to process and collect the refund on their behalf.

Please note K3 and E3 tax will be deducted from airline side.

Please note that Goibibo convenience fee INR909 is non refundable for each booking id.

IBRAHIM ANSARI
[protected]