[Resolved] Ibibo Group / Goibibo — airline ticket | |||
I had book a airline ticket from varanasi to banglore on 17th january 2020 around 2 pm for travel on 18th january 2020... Payment for the same was deducted instantly but the ticket was confirmed by 8 in the evening...in such a situtaion i had to postpone my travel... The ticket was cancelled and only around rs 2500/- to me. I repaetedly requested to postpone my ticket as i have to travel in the coming week... Was this my fault...? Why should i bear the financial loss in addition to postponment of my travel? Please help me against this cheating practices.. My booking id is n6exgjemf Regards Vikas dwivedee Was this information helpful? | |||
Feb 25, 2020 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jan 24, 2020 Ibibo Group / Goibibo Customer Care's response Dear CAvd, Apologies for the trouble caused to you In reference to your complained, seems your issue has been resolved from the company side that after confirming your ticket if you are canceling the same, same will be cancelled with applicable charges only. And as per your consent the ticket was cancelled and rest of the amount is refunded to you. In case you are not happy with the resolution. You can get back to us on Goibibo registered mail or toll free number. Regards, Team- GoIbibo Care | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
5116
Pending
0
Resolved
1767
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Horrible..
They Take your time
Money
And just take you for a ride.