Ibibo Group / Goibibo — Airline ticket refund

My air ticket booking number is gofli73d[protected] from budapest to kiev to new delhi. This travel was cancelled dur to lockdown and later raised for refund which was subject to airlines clarification. I received the confirmation status on the webpage that refund has been initiated and will be credited to the bank soon.

Currently, goibibo's customer care is unable to reach and call gets automatically disconnected. Current status has been reversed as it shows about the refund claim raise only. Confirmation has been removed from the page.