[Resolved] Ibibo Group / Goibibo — amount deducted but booking not done. | |
I triesd to book a flight ticket from mumbai to trivandrum. The amount get deducted from my account but booking not done. I have contacted my bank and they are saying that the amount deducted. But i am unable to contact any human in goibibo and can only use the chat option which is giving only automated reply asking me to contact my bank. There is no one to listen to my complaint and i am having a worse experience with goibibo's poor service. The mobile number linked to my goibibo account is [protected]. Kindly check this.
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Oct 12, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Sep 10, 2019 Ibibo Group / Goibibo Customer Care's response Dear Kiran, Apologies for the trouble caused to you In reference to your complained, we have initiated the refund of INR 4680 on 29-Aug-19 and the Refund Reference Number for the transaction is #P1908291537272354314188. Please note refund would reflect in your account as per bank processing cycle. Regards, Team- GoIbibo Care | |
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Dear sir, This is sandeep mahadik, i have booked OYO 9061 savera retreat via ibibo with booking id-HTLK6QQSW8 with advance payment But when i go at the hotel, i got shock as my booking is already given to some one else and when i complain about this to OYO person he said we have over booking we can not do anything and they refuse to give accomodation, then i told them to cancel my booking but they denied it and said to call ibibo as they said we didnt get payment in OYO then i number of times i tried to ibibo but no phone was working and no one was picking phone same situation was with OYO .so i had to booked another hotel on my own. Now i want my money refund of 1398rs which i paid to you. Give me your mail id also
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