Ibibo Group / Goibibo — Amount deducted but Payment declined by GoIbibo

I, Vijay kumar S P (Ph: [protected]) booked a flight ticket from Kolkata to Madurai in flight 6E6291 and 6E7195 via Goibibo website for which my amount Rs. 6635 was deducted through google pay with
UPI Transaction ID :[protected] and
Google Transaction ID : CICAgKDNgJL4Yg
The payment was accepted by merchant website. But, after deduction of amount I didn't receive any confirmation message from your side. GoIbibo website shows that my payment has failed but i did not recieve any Booking ID. "Manage trips" tabs are not responding. I dont have any idea about my amount refund status from goibibo. The app is totally stuck now.
I tried reaching your customer care, but the voice service was unavailable. The chatbot Gia does not provide proper assistance in this issue as I dont have any Booking ID. This flight booking is very important and urgent for me. I need my amount refunded as soon as possible. Please do the needful at the earliest
I am enclosing the payment screenshots for your reference