[Resolved] Ibibo Group / Goibibo — Amount did not refunded

Sindhuja Kalipi

from Gudivada, Andhra Pradesh

Address:	Kurnool, Andhra Pradesh
Website:	Online bus ticket booking

I have booked 2 tickets for indra bus at 8 pm to tirupathi from kurnool on[protected]. Later i cancelled my tickets. Although i got my cancellation message and confirmation that rs.1041 against proposal no : 20395561 has been processed on your card, and will reflect in your account within 10 working days. Bbut untill now it has not been refunded. Please fix this issue

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Jun 27, 2017

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

May 25, 2017

Ibibo Group / Goibibo Customer Care's response Dear Customer,

Greetings!

Please share your booking id's or registered email id which you used while making the booking with us, so we can investigate it further.

Awaiting resonse.
Warm Regards,
Puneet Ratanpal
Goibibo Team
Contact:[protected]

Verified Support

May 26, 2017

Ibibo Group / Goibibo Customer Care's response Dear Customer,

Greetings!

As already requested please share your booking id's or registered email id which you used while making the booking with us, so we can investigate it further.

Awaiting response.

Warm Regards,
Puneet Ratanpal
Goibibo Team
Contact:[protected]

Verified Support

May 27, 2017

Ibibo Group / Goibibo Customer Care's response Dear Customer,

Greetings!

We have requested you to share your booking id's or registered email id which you used while making the booking with us, so we can investigate it further.

However we have not received any reply from your end hence we are closing the ticket.

Kindly share the your booking id's on same mail and the case would be reopen.

Warm Regards,
Puneet Ratanpal
Goibibo Team
Contact:[protected]