[Resolved]  Ibibo Group / Goibibo — App Feedback page doesn't register my actual Feedback

Address:411048

1 STAR rating for EAGLE BUS
RAJOT TO PUNE.

CONS. 1. It will surely always take more time than stated so the rest of the bus companies it take from 16-18 hrs from Rajkot to Pune it takes Eagle 23-24 + hrs.
2. They always pick up extra passages from undesignated stops.
3. Fill tons of cargo which takes them 1-2 hrs to unload and for the same take the longest route possible.
4. Staff is very sarcastic and will always never accept there mistakes rather sadistically make you suffer throughout the journey by driving like rickshaw even though they know they r way behind schedule.
Last but not least there busses are filthy dirtier than a street pig.
PRO. They are the cheapest but wait till you go with them they will show you the perks of your cheapness.
These experiences are a one time for me this has happened to me before aswell 1 1/2 years back and they haven't changed my bad luck I had no choice it was my last minute emergency new year's booking and the rest of the busses were full.
STAY AWAY FROM THESE GUYS.
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Feb 11, 2017
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2017
Ibibo Group / Goibibo Customer Care's response
Dear Mr.Patel,

Greetings from Goibibo!!

We would humbly request you to please share the booking id along with your contact number to assist you further.

Regards,
Ekta
Customer Delight Team
[protected]
Verified Support
Jan 09, 2017
Ibibo Group / Goibibo Customer Care's response
Dear Mr.Patel,

Greetings from Goibibo!!

We would humbly request you to please share the booking id along with your contact number to assist you further.

Regards,
Ekta
Customer Delight Team
[protected]
Verified Support
Jan 11, 2017
Ibibo Group / Goibibo Customer Care's response
Dear Mr.Patel,

Greetings from Goibibo!!

We would humbly request you to please share the booking id along with your contact number to assist you further.

Awaiting for response.

Regards,
Ekta
Customer Delight Team
[protected]
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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