[Resolved]  Ibibo Group / Goibibo — bad cottage

Cottage is not upto mark
You can't live with kids in this cottage
We shifted to the the earls court
Dear *chander* 🙏🙏🙏,

Your hotel booking at 🏨 *pinewood cottage pangot certified by gostays* from *18 may* to *19 may* has been confirmed with booking id htlk7dvs3c! 👏👏👏

Booking details 👇👇👇
*hotel name* 🏨 - pinewood cottage pangot certified by gostays
*city* 🌏 - nainital
*check-in* - 18 may
*check-out* - 19 may
*money back guarantee* - your gostays booking is covered under money back guarantee. Please click https://go.ibi.bo/PvKX0vWSEW for more info.

*kindly note that your booking is already confirmed and you don't have to call us to check this.*

If you wish to modify your booking, please visit - https://go.ibi.bo/nR7dLpWSEW

If you need help with anything else, please vist our ℹ️ help section https://go.ibi.bo/W1E0UfGIyP or just reply to this message below 👇👇👇
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Jun 28, 2019
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
May 20, 2019
Ibibo Group / Goibibo Customer Care's response
Dear cmca10,

Greetings from Goibibo.com

This mail is in reference to your booking id: GOHTLDV3K7DVS3C.

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that our concerned team is getting the case facts checked and will connect with an update shortly via Ticket #27886282.

For any clarification, please revert on the Ticket #27886282.

Assuring you best of our services.

Regards,
Team-Goibibo
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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