[Resolved] Ibibo Group / Goibibo — blocked my wallet without any valid reason | |
I am sanjay singh chauhan using goibibo for hotel and flight booking since 2years. They blocked my gocash wallet without any information regarding the same. I have earned a good amount of gocash from my reviews and previous booking. The reason they are giving is not at all genuine that there is risk from your account. I need to make new bookings and want to avail my gocash+ please help me out with this. I want my wallet to be unlocked as soon as possible. Was this information helpful? | |
Oct 27, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Sep 24, 2018 Ibibo Group / Goibibo Customer Care's response Hi Sanysingh[protected], Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have checked it with the team and the account has been blocked due to suspicious activities and the system has blocked it. We would not be able to unblock the same. Assuring you best of our services. | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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