[Resolved] Ibibo Group / Goibibo — Booked hotel at goa | |||||
I booked hotel through goibibo hotel name premier inn goa anjuna, i had paid rs 3110 for dt of 01.05.2017 i ask for change of dt which is 26.4.2017 which they are asking 1000 Rs extra payments. An issue very critical on same day goibibbo charging a much lower price for same hotel 2600 but asking me to pay 1000 Rs extra.i feel cheated if i do the new booking of same day than lower but the customer paid u in advance have to pay more reson only because i paid u...customer support team is also fake and they dont really solve the issue Was this information helpful? | |||||
Mar 16, 2017 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Feb 13, 2017 Ibibo Group / Goibibo Customer Care's response Dear Customer, Please share the hotel Goibibo Booking Id and the Email Id which you have used to make booking with us so that we can investigate further on your raised concern and can assist you accordingly. Thanks & Regards, Parul Yadav Customer Disputes Contact:[protected] | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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