Ibibo Group / Goibibo — booking hotel room

Pathetic Experience with IBIBO

I book a room for 31st of oct 2019, at Mandi, through GOIBIBO app with full payment
When i reached the hotel at 7:30PM (as per my travel plan) the hotel denied for check in. Because it is paid booking and the company do not pay to hotel for long, and they have huge due balance against GOIBIBO.

I called goibibo customer support but no one was there to respond. GOIBIBO such an ignirant that they sent me invoice for my stay. I am not contacted till now.

Please donot go for goibibo.
Was this information helpful?
No (0)
Yes (0)
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Nov 01, 2019
Updated by Yash SD
The reason of denial given by hotelier.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5115
    Pending
    0
    Resolved
    1767
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information